At the Grand Hotel in Salem we believe that excellent guest service is an art. As a company our goal is to offer each of our guests high quality lodging accommodations at a reasonable price, delivered with professional service in a friendly environment. As Salem’s premier luxury hotel, offering high quality lodging accommodations is easy – we have a beautiful property where our guests enjoy large, modern, luxurious rooms and suites when they stay with us. While our beautiful accommodations are world-class, however, they are only part of what we need to create excellence.
To be a truly excellent hotel we need exceptional people. Do you notice when the grocery checker thanks you and calls you by name when you check out? Does it bother you when your bank teller is more interested in chatting with their co-worker about their plans for this evening than helping your with your money? Do you tip well when you receive good service from a server at a restaurant? If you notice the details about customer service and think you have what it takes to provide service on a “Grand” scale then we want to talk to you!
Please feel free to stop in personally, or call us direct for more information.