The Grand Hotel in Salem Wins TripAdvisor’s Certificate of Excellence 3rd Year in a Row!

b3SL4pVQgWXcKpkyCl8HYWjC3tqJu1J-m3aimC3gInUJust this week, we were informed that TripAdvisor is presenting The Grand Hotel in Salem with a Certificate of Excellence for the 3rd year in a row!   This award is quote meaningful to us because it means that we have consistently achieved outstanding traveler reviews on TripAdvisor and places us in the top-performing 10% of all businesses worldwide on TripAdvisor!   This award is the result of feedback from the people that matter the most: YOU.

TripAdvisor’s Certificate of Excellence is an award that honors hospitality excellence.  We also received the Certificate of Excellence by TripAdvisor in 2011 and 2012. To qualify, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor. Additional criteria include the volume of reviews received within the last 12 months.

Greg McManus, V.P. of Operations of VIPs Industries is proud of the team.  “This is EXCELLENT, and not an easy task!  Excellent reviews and ratings on TripAdvisor, or any other similar Social Media application, is huge and carries with it a great weight” says McManus. “This has become the main way consumers now make their purchasing decisions and something for our entire team to strive to achieve”

“TripAdvisor is delighted to celebrate the success of businesses around the globe, from Sydney to Chicago, Sao Paulo to Rome, which are consistently offering TripAdvisor travelers a great customer experience,” said Alison Copus, Vice President of Marketing for TripAdvisor for Business. “The Certificate of Excellence award provides top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers.”


TripAdvisor® is one of the top trusted travel sites that features consumer reviews and advice on hotels, resorts, flights, vacation rentals, vacation packages, travel guides, and more:

  • More than 45 million honest travel reviews and opinions from real travelers around the world
  • 1+ million businesses
  • 85,000+ cities
  • 474,000+ hotels
  • 135,000+ attractions
  • 675,000+ restaurants
  • 6,000,000+ candid traveler photos
  • Ninety-eight percent of topics posted in the TripAdvisor forums are replied to within 24 hours

Your opinion matters and we want to hear from you! Let us know what you think of your experience at The Grand Hotel in Salem! Leave us a review on the Grand Hotel in Salem Trip Advisor profile!