We could certainly spend all day giving you updates on the latest goings-on at the Grand Hotel, but we know that at the end of the day what really matters is what you, the guest, thinks of your stay with us. That’s why we have decided to take this opportunity to let some guests explain what thought of their stay.Thanks for taking the time to review us, everybody, we really appreciate it!
“Magnificient Hotel & Excellent Service”
My Company Christmas Party was held in Salem, Oregon this year. We choose to stay at The Grand Hotel and it was the best choice ever. Right down town Salem. The hotel is beautiful. The Staff is attentive, friendly and very helpful to out of town folks like us and the locals that came to the restaurant/bar. The service we received was incredible from the Front Desk to Room Service to the Bar/Restaurant and even the hotel housekeeping services were awesome. The room was spotless, it just felt like home. Fresh baked cookies in the afternoon/evening added a quaint touch. Top notch management and they have it down pat. Over all a terrific stay at a definite Grand Hotel. And my husband won the “ugliest Christmas Sweater” contest at the party. – Terri H, TripAdvisor
Update: We stayed at The Grand again last week (2/2016) and would reiterate my review posted last year. The rooms are large, comfortable and clean and the staff could not be more friendly and helpful. We visit Salem a couple of times a year really appreciate knowing we can expect a great stay every time. We would not consider staying any place else in the area. – Charm8, TripAdvisor
“Great location, clean, large rooms downtown”
I always stay at this location when it isn’t sold out when here on business. I lived in Salem for 13 years before moving back east and this is my choice if staying in Salem. Great, free hot breakfast (much better than the chain breakfasts) and the attached eatery is very good as well. In fact, it wasn’t uncommon for us to have business lunches there when I lived in Salem because the food was good and the wine list excellent. – BR_MD, TripAdvisor
“Consistently good, stay here.”
We come back annually for a tournament at the Armory (10 minutes away) and The Grand does not disappoint. Excellent communication and front desk, clean rooms, very nice breakfast in the Marion Room and of course the fabulous restaurant off the lobby. It’s a small detail but even the toiletries are great.
If you have kids then the pool alone is reason to stay here. It’s large, clean and lots of fun. Exercise room connected to the pool area w/ all the machines and space you could need. – Timothy H, TripAdvisor
“THIS IS A GREAT HOTEL”
Service was a very good deal and very responsive. Lobby is beautiful. The breakfast was very filling. The rooms were spacious. Even the parking was free. When I forgot my medication in my room, they were kind enough to mail it to me. This is one of the best hotels in which I’ve stayed in this country. – seattlepro, TripAdvisor
“Great staff and most of all convenient!”
The Grand Hotel is amazing! I first came here 10 years ago for the grand opening! Beautiful rooms. Great staff and most of all convenient! They have a nice conference room and banquet room. I highly recommend this business! – Cedric N, Yelp
“Well-maintained with attentive, professional staff.”
It’s nice to stay in a non-chain hotel that is well-maintained with attentive, professional staff. The Grand Hotel hits that mark.
Free, underground parking, large nicely appointed rooms, a decent restaurant, free breakfast and an easy walk to shop or enjoy other downtown restaurants. Meanwhile, the AC worked great, the shower had good water pressure and with the windows closed I couldn’t hear a peep from the street. – Lxs S, Yelp
“It’s simply the best.”
Let me tell you what a lovely place this is. It’s simply the best. Attentive front desk, easy check-in, great recommendations, plesant house keeping. I can’t say enough to describe what a great 3 night stay we had. The beds are heavenly! Such a great value and smack dab in the middle of downtown. Lots to do close by. – Jennifer T, Yelp